Question 1

How do credits work?

Accepted Answer

Credits are used to create videos, images, and AI avatar content. Each feature consumes credits based on the creation type.

Question 2

Can I use the videos directly for ads?

Accepted Answer

Yes. Paid users get watermark-free, 1080P HD videos ready for TikTok, Meta, YouTube, and more. 90%+ are publish-ready without post-production.

Question 3

Do I need to film anything myself?

Accepted Answer

No filming needed. Smart Video mode only needs a product link or a few product images — AI handles scripting, asset matching, dubbing, and editing. To use your own digital avatar, just record a short selfie video of around 10 seconds.

Question 4

Which languages are supported?

Accepted Answer

Language support varies by feature. We offer 10+ language options, including English, Chinese, Cantonese, German, Spanish, French, Japanese, Portuguese, Russian, and Arabic. Please check each feature page for details.

Question 5

How does cost compare to traditional video production?

Accepted Answer

Traditional e-commerce video (photographer + model + editor) costs $100-500 per video with 3-7 day turnaround. inSai Hilight delivers at $1-3 per video in minutes. Cost advantage scales dramatically with volume.

Your AI Marketing Agent,Marketing Videos, Done For You!

Your AI Marketing Agent,Marketing Videos, Done For You!